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Course Summary

Course delivery location:
Gold Coast, Brisbane, offsite
Classroom delivery course duration (VETiS):

If you are doing this training as part of VETiS (Vocational Education and Training is Schools) this course runs over 40 weeks. It includes a mix of theory and practical work and you will receive a Certificate II in Hospitality at the completion of your training.

This VETiS course structure puts you into a classroom for about 40 hours of theory work, and in a practical environment - using a comnbination of simulation and live working environments - for a further 40 hours of hands on practical work.

Classroom delivery course duration (external):

This course runs over three weeks - part time for the first and last week, and full time for the middle week.

This course structure puts you into a classroom for 5 afternoons in the first week to cover basic hospitality theory. In week 2, you will start each day in a working cafe/coffee shop and work between 7am and 11.30am each day (hours may vary according to site and placement conditions). You have a break of about 90 minutes after each shift, and then you are back in the classroom for the afternoon sessions. In week 3, you will do the morning practical work and on Friday you will do your customer evaluation assessment.

Classroom delivery cost:
(including all assessments and practical activities):

$1595 if booked 14 days prior to course commencement

Online delivery cost:
(including all assessments):

Elements of this course may be undertaken online with prior approval.

All practical activities and assessments, however, must be undertaken in an approved assessment centre. Some elements may also be acquitted by written testimonial.

Blended delivery cost:
(partial RPL and partial classroom):
RPL cost:
(additional assessments and all practical activities NOT included):
Statement of Attainment
Important Information:

There is a uniform requirement for undertaking the practical elements of this course. You will need to purchase a suitable cafe/restaurant uniform shirt (options are available for purchase from HaloNT prior to course commencement), some operational tools (subject to the course content being delivered) and enclosed shoes.

Course Details

This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.

This qualification is suitable for VET in Schools (VETiS) delivery and HaloNT is working to bring this exciting new course to a high school near you.

Job Roles

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. Possible job titles include:

  • bar attendant
  • bottle shop attendant
  • cafĂ© attendant
  • catering assistant
  • food and beverage attendant
  • front office assistant
  • gaming attendant
  • porter
  • room
  • attendant

Hours of Study

Classroom (face to face) delivery is conducted over fifteen days over three weeks. Theory training classes are held Monday to Friday 1.00pm - 5.30pm. After the first week of theory training, trainees may commence practical workplace training which takes place Monday to Friday 7am - 11.30am in a training cafe. The middle week of training may include practical work in the morning followed by the second week of theory work. the balance of practical work and the final practical assessment takes place in the mornings of the third week. Trainees may work in other cafes or food outlets subject to elective choices, but a minimum of 40 hrs of practical work must be undertaken before final practical assessments are done.

Resources Required

  • All course materials are provided to the student in printed format, but may be available in electronic format for assessments.
  • Students may require access to a computer or internet at home/work or you may use those available at our facility during normal business hours (if available)
  • Assessments may be submitted electronically via eMail, on an USB memory stick, by a link to DropBox (or similar) or in hard copy version via mail. (Ensure that you retain a back-up copy of your assessment tasks.)

Entry requirements

You are required to have:

  • Intermediate computer skills in order to utilise online resources (if required) and to complete take home assessments
  • A high level of literacy and numeracy
  • Access to the internet and a current email address


Core units

Unit Code Unit Title
BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
SITHIND003 Use hospitality skills effectively
SITXCOM002 Show social and cultural sensitivity
SITXCCS003 Interact with customers
SITXWHS001 Participate in safe work practices

Elective units

Unit Code Unit Title
SITXFSA001 Use hygienic practices for food safety
BSBCMM201 Communicate in the workplace
SITHFAB002 Provide responsible service of alcohol
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee
SITHFAB007 Serve food and beverage

Related Courses

There are no other related courses at the moment.

The Following Partners deliver this training on our behalf ...

  • Halo Nation Training Pty Ltd