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Course Summary

Course delivery location:
Gold Coast, Brisbane, offsite
Classroom delivery course duration:
5 Days in the classroom, plus take home assignments
Classroom delivery cost:
(including all assessments):

$885 if booked 28 days prior to course commencement

Online delivery cost:
(including all assessments):
$695 (includes some supplementary assessments)
Blended delivery cost:
(partial RPL and partial online):
RPL cost:
(additional assessments NOT included):
Statement of Attainment

Course Details

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team.

They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

This qualification replaces the previous BSB40812 Certificate IV in Frontline Management.

Hours of Study

Classroom (face to face) delivery is conducted over five days in a single week. Classes are held from Monday to Friday 8.30am - 4.30pm. The course comprises 12 units with a mix of in class and take home assessments. Students can expect to invest an additional 40 hours to complete any take home assessments, which must be returned to finalise the assessment requirements of the Unit. Any qualification will not be granted until all assessments is completed.

Resources Required

  • All course materials are provided to the student in printed format, but may be available in electronic format for assessments.
  • Students may require access to a computer or internet at home/work or you may use those available at our facility during normal business hours (if available)
  • Assessments may be submitted electronically via eMail, on an USB memory stick, by a link to DropBox (or similar) or in hard copy version via mail. (Ensure that you retain a back-up copy of your assessment tasks.)

Entry requirements

You are required to have:

  • Intermediate computer skills in order to utilise online resources (if required) and to complete take home assessments
  • A high level of literacy and numeracy
  • Access to the internet and a current email address


Core units

Unit Code Unit Title
BSBLDR401 Communicate effectively as a workplace leader
BSBLDR402 Lead effective workplace relationships
BSBLDR403 Lead team effectiveness
BSBMGT402 Implement operational plan

Elective units

Unit Code Unit Title
BSBINN301 Promote innovation in a team environment
BSBMGT403 Implement continuous improvement
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBWOR404 Develop work priorities
BSBCUS401 Coordinate implementation of customer service strategies
BSBLED401 Develop teams and individuals
BSBMGT401 Show leadership in the workplace
BSBPMG522 Undertake project work

Related Courses

There are no other related courses at the moment.

The Following Partners deliver this training on our behalf ...

  • Halo Nation Training Pty Ltd